It's a Podcast, but it's also

for business success

Explore 'Behind the Business,' where each episode is a step towards business brilliance. Hosted by Ashley Brown, this podcast goes beyond the basics, diving into the nuances of customer engagement and business innovation. Perfect for entrepreneurs at any stage, it’s packed with actionable insights and success stories to fuel your journey. Tune in, transform your approach, and thrive in your business endeavors.

BEHIND THE BUSINESS

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blueprint

Learn how to create meaningful connections with your customers. We delve into the art of personalizing customer interactions, using both digital tools and a human touch. From effective communication techniques to leveraging customer feedback, each episode offers insights to help you build stronger customer relationships.


Enhanced Customer Engagement Strategies:

Innovative Business Growth Tactics:

Discover cutting-edge strategies for business growth and sustainability. Our episodes explore topics like digital marketing, effective leadership, and leveraging technology for business efficiency. Gain practical advice on navigating the entrepreneurial landscape successfully.


what you'll learn here: 

Real-World Success Stories:

Get inspired by success stories from various industries. We bring you case studies and interviews with successful entrepreneurs, sharing their journeys, challenges, and triumphs. These stories provide valuable lessons and motivation for your own business endeavors.


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Unveiling Success: The SHE Helps Story

Behind The Business: Trailer

my favorites 

 FEATURED EPISODES

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The Art Of Building Brand Loyalty Through Exceptional Customer Service

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Digital Harmony: Mastering Personalized Service in the Tech Era

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hello there.

I’m ashley,
YOUr New BBF

Hi! I am an award-winning, 2x Canada Top 40 under 40 nominee, 1x recipient of Business Links Top 40 under 40., and Top Emerging Woman in Business as recognized by the Chamber of Commerce. A Canadian entrepreneur, philanthropist and investor. The Founder and CEO of the SHE Enterprise! My gift is conducting the magic that happens behind the scenes of business. I intuitively see the threads of opportunity that wind through an organization and bring them together. If you can dream it, I can make it happen.

Strategist, integrator, investor, CREATIVE, BADASS

Business Best Friend

Latest Episodes

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The Power of Exceptional Customer Service

HOW TO MASTER PERSONALIZED CUSTOMER SERVICE with TECH 

Nurturing Startup Success with Stellar Customer Support

Episode Title Will Display Here

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Discover the secrets to creating lasting customer happiness with 'Behind the Business.' Our podcast offers a treasure trove of insights and strategies for building a brand that resonates deeply with your audience. From expert interviews to real-world success stories, we cover everything you need to transform satisfied customers into loyal brand advocates. Start your journey towards a happier customer base today.

Because Great Brands
Are Built On Happy Customers

THE HUMAN EXPERIENCE

YOUR GUIDE TO MAKING CUSTOMER SERVICE A MORE HUMAN EXPERIENCE!

Explores how human connection and empathy can set businesses apart in a tech-driven world where products and services have become commoditized.

In a world of artificial intelligence, automation, and data analytics, humanized customer experiences will be the difference. Because at some point, there’ll be parity on everything else. Every business’ technology capability and marketing outreach will be similar. Products and services will become indistinguishable.