4 Steps To Creating A World-Class Knowledge Base Help Center
Customers want to help themselves.
In a day and age of instant gratification and easily accessible information on any topic throughout human history, people are now expecting an even greater response time to their queries.
This generation of go-getters, side hustlers and entrepreneurs who are far more tech-savvy than ever before, are now preferring the DIY approach to solving their issues and answering their own questions.
That’s why it’s crucial to have a knowledge base that acts as a centralized repository where information is stored, organized, and then shared.
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Hi! I am an award-winning, 2x Canada Top 40 under 40 nominee, 1x recipient of Business Links Top 40 under 40., and Top Emerging Woman in Business as recognized by the Chamber of Commerce. A Canadian entrepreneur, philanthropist and investor. The Founder and CEO of the SHE Enterprise! My gift is conducting the magic that happens behind the scenes of business. I intuitively see the threads of opportunity that wind through an organization and bring them together. If you can dream it, I can make it happen.
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SURE, YOU *COULD* DO IT YOURSELF.
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