Ready to finally get social on social media?
70% of people expect to message businesses more in the future via social for customer service questions.
Your audience no longer wants to just simply pick the cheapest product or service.
They want to know and feel connected to brands, to understand and share the brand's mission with them while feeling seen and validated.
With 46% of consumers stating they would pay more with brands they trust, and 77% of people saying they would buy from brands that shared the same values as they did, it's easy to see why.
Here are 8 components you can’t go without when it comes to delivering outstanding customer service on social media.
Let's Dive In ....
Hi! I am an award-winning, 2x Canada Top 40 under 40 nominee, 1x recipient of Business Links Top 40 under 40., and Top Emerging Woman in Business as recognized by the Chamber of Commerce. A Canadian entrepreneur, philanthropist and investor. The Founder and CEO of the SHE Enterprise! My gift is conducting the magic that happens behind the scenes of business. I intuitively see the threads of opportunity that wind through an organization and bring them together. If you can dream it, I can make it happen.
Strategist, integrator, investor, CREATIVE, BADASS
SURE, YOU *COULD* DO IT YOURSELF.
“I feel incredibly fortunate to have found this company”
- Jeff Mathena
YES! I WANT TO BOOK A CALL TO LEARN MORE