10 Clear & Concise Canned Customer Support Responses
Now I know what you’re thinking…
“I don’t have the time right now at this stage in my business to write generic responses.
I haven't got the resources to go through all of our FAQs and work out what people are saying, and THEN create the canned responses.
Don’t worry… SheInc has your back.
In this FREE DOWNLOAD, you’ll find our top 10 canned responses that you can use and implement in your business instantly!
4 Steps To Creating A World-Class Knowledge Base Help Center
Customers want to help themselves.
In a day and age of instant gratification and easily accessible information on any topic throughout human history, people are now expecting an even greater response time to their queries.
This generation of go-getters, side hustlers and entrepreneurs who are far more tech-savvy than ever before, are now preferring the DIY approach to solving their issues and answering their own questions.
That’s why it’s crucial to have a knowledge base that acts as a centralized repository where information is stored, organized, and then shared.
Let's Dive In ....
create a crystal clear SOP for your customer support service in just 3 simple steps
Get crystal clear on your processes and create a simple & effective customer service SOP in just 3 simple steps.
But where do you even begin with a SOP?
What would you even use as a starting point for the service you deliver, and turn it into a full process?
Worry no more, SheInc have you covered.
Using our 3-step SOP formula on the next page, you’ll soon be well on your way to streamlining your processes and creating a seamless customer experience.
Simplify work and get more done.
Plan, track, and manage any type of work with project management that flexes to your team's needs.
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Slack Keeps Your Team's Communication Organized, Efficient, and Fun.
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TOOLS of the Trade
THE HUMAN EXPERIENCE
Explores how human connection and empathy can set businesses apart in a tech-driven world where products and services have become commoditized.
In a world of artificial intelligence, automation, and data analytics, humanized customer experiences will be the difference. Because at some point, there’ll be parity on everything else. Every business’ technology capability and marketing outreach will be similar. Products and services will become indistinguishable.
Ready to finally get social on social media?
Your 8-step formula for creating a sizzling social media presence, and delivering an outstanding customer experience.
70% of people expect to message businesses more in the future via social for customer service questions.
Your audience no longer wants to just simply pick the cheapest product or service.
They want to know and feel connected to brands, to understand and share the brand's mission with them while feeling seen and validated.
With 46% of consumers stating they would pay more with brands they trust, and 77% of people saying they would buy from brands that shared the same values as they did, it's easy to see why.
Here are 8 components you can’t go without when it comes to delivering outstanding customer service on social media.
Let's Dive In ....